Terms of Service
1. Introduction
Welcome to Hair Twisters! By using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase. If you do not agree with these terms, please refrain from using our website.
2. Products and Services
Hair Twisters offers a range of accessories, including but not limited to Elf Cuffs, Hair Charms, Jewelry, Hair Armor, Crowns, Ponytail Wraps, and more. All products are designed with quality and style in mind. We strive to ensure that product descriptions, images, and prices are accurate, but we reserve the right to make updates and changes as necessary.
3. Order Confirmation
Upon placing an order, you will receive an order confirmation email. Please note that this does not guarantee that your order will be fulfilled. We reserve the right to cancel or refuse any order at our discretion. If an order is canceled, you will receive a full refund.
4. Shipping & Delivery
We aim to ship orders promptly, and delivery times vary based on your location. Shipping costs are calculated at checkout. Customers are responsible for ensuring that shipping addresses are accurate; we are not responsible for delays or non-delivery due to incorrect addresses.
5. Returns & Exchanges
We want you to be satisfied with your purchase! If you are not completely happy with your product, please contact us within 14 days of receiving your order. We accept returns or exchanges for unused, unopened items. Shipping costs for returns and exchanges are the responsibility of the customer unless the product is defective or incorrect.
6. Payment
Hair Twisters accepts a variety of payment methods, including credit cards and PayPal. Payment is due at the time of purchase, and all transactions are processed securely.
7. Privacy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
8. Customer Reviews
We love hearing from our customers! By submitting a review or feedback on our products, you agree that Hair Twisters may use your review for marketing and promotional purposes. We do not offer compensation for reviews but will always appreciate honest feedback.
9. Limitation of Liability
Hair Twisters is not responsible for any damages or loss resulting from the use of our products or services. In no event will our liability exceed the amount paid for the product(s) in question.
10. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time. Any changes will be reflected on this page, and it is your responsibility to review these terms regularly.
